randic15

randi c.

Contributor Level

Total Points
160

2 Reviews by randi

11/29/21

I was having trouble with my Netgear Nighthawk router and logged into Netgear -was transferred somehow to https://nighthawklogin.net/ and the chat person said that the tech department would help me via phone so I could also be on my computer to reset the router. The tech called me immediately. I was told to log into join.zoho.in He changed my router password, insisted I need not change it back "because all routers have the same password" and then logged into my computer terminal to prove I had "network congestion" See below where he actually CREATED a button code to show me the issue and then wanted to charge me $249 to fix the made up issue. He also had tried to get into different files very quickly while on my computer. The number he called from was *******752 and the pictures show the scam... Watch out - these people are slick and savvy liars.

Tip for consumers:
DON'T USE THE SITE!

Products used:
none

Service
Value
Quality
7/30/19
Verified site experience

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