I got on a amazing deal on a tool I needed for my shop. Best price anywhere. I called to ask about my order and Pam who is a great customer service person on the phone, told me about some other tools that I might like and she was right. She is great to talk to and knows her stuff well. This is why I placed another order. I made to feel important. Thank you Tool Planet for being one cool place to do business with. Give Pam a promotion please.