At the Grand Ledge, Michigan Taco Bell my weekday noon pickup order service was very poor and the central site for customer comments has not provided the reply that may be requested there. The new app system offers some menu items and prices not otherwise available, but only by phone app, computer, or in-lobby kiosk. Orders at the counter for such offers are not accepted. Also, any face to face orders require waiting for a worker to notice, get free of other tasks, and come to the counter. I received not the advertised box but a bag, not the ordered crisps, not the ordered sauce packets, not napkins, not a straw, not a receipt, so not the code number for the comment site, and so no entry for the periodic money drawing. The ordered taco was provided but not visibly full and the ordered burrito was provided but had around one tablespoon of meat. I did get a cup for the ordered soft drink and asked for and received the missing items. The payment was posted immediately on my bank card. Twice, I found their central internet site for comments and provided these details and clicked for them to reply, but it continues that nothing has been received. So, be careful to check for completeness and quality orders made by the current system, and try to get personal attention if particular items delivered seem to be substandard.