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Their customer service is zero or even negative. They will instantly promise to replace your defective item to make you feel happy but actually no follow-up at all. I contacted them many times after that and they don't reply my email anymore.
Tip for consumers:
Do not use this site. Items are overpriced and customer service is zero.
Real C.'s review of Kawaii-Land earned a Very Helpful vote
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Empty.
I ordered four items, and only three of them actually came. I've sent several emails with...
