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Renay R.

Contributor Level

Total Points
100

1 Review by Renay

  • BuyInvite

12/20/16
Verified purchase

I've ordered a number of things from Buyinvite in the last couple of years including clothes, shoes, bags and toys.

Let's start with the positives - except for once when I was sent the wrong size pair of shoes (inaccurately indicated on the manufacturers sizing chart so were 2 sizes too small), I've generally been happy with every pair I've received. The sizing charts are generally correct, and the shoes are as described and photographs depict correctly. I generally only buy shoes where there are a few photos so i can get a good indication of what I'm buying.

In terms of bags, one I received was actually suede when it was described as leather. The other bags were as described. I always want the dimensions of the bag. If they arent available i wont buy. Again I prefer to see a number of photos of what i am looking at before nd particularly where I can see the scale of the bag eg someone holding it against themselves.

Toys as well gave been as described but I knew the product so i knew what to expect.

In terms of clothes, I average about 50% in keeping the things I order generally because of sizing. I'm meticulous at looking at the manufacturers sizing guide to ensure I order the correct size but even then it often doesn't fit, so I send it back. The process of returns is also quite complex and lengthy not to mention expensive when I have to pay for postage twice (to get and to return) for items I don't end up keeping. I'm hesitating in buying clothing from your site anymore because of this.

Other similar sites refund money if things don't fit and then ask you to gift the item - much simpler and not as costly for the buyer because no return postage or hassle of returning it.

Lastly, sometimes the items take a long time to be received. I've been waiting a month for a couple of pairs of swimmers to arrive - they're expected to arrive today just in time for my Christmas beach holiday o the weekend. I just hope they fit.

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Customer S. – BuyInvite Rep

Hello, Renay. I cannot express how much we appreciate this review, as you have highlighted so many positive and negative aspects of our business, which is exactly what we are looking for when we check these reviews.

I will be sure to pass on all of your comments, both positive and negative to the relevant teams, as I am sure they would love to hear them, especially what you noted regarding sizing, as I would hate for you to keep away from an entire department of our store, because of sizing inconsistencies.

Thank you again for your time, Renay. We really do appreciate the effort.

Renay Has Earned 20 Votes

Renay R.'s review of BuyInvite earned 20 Very Helpful votes

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