retrain s.

First of all, I could not find reviews for this company because I made purchase through TechDeals deals. Androidauthority. If I landed on the reviews found on the BBB website I would not have made a purchase.

My purchase was for Certification Bundle " with life time access suite of 8 CompTIA+ products. It uses CompTIA like images in advertisement. Turns out the vendor iCollege is not an approved vendor. So I will need to also make separate report.

Note iCollege only gives 10 days for refund. In this case TechDeals limited the guarantee to 15 days.

As this is a defective product I expect a refund. TechDeals issued store credit. After reading BBB reviews this seems to be the way they do business. I have submitted dispute through Paypal and will make claim with credit card if necessary.

If I purchased a good working product and simply did not like the flavor then I would accept the store credit. However, this is not the case. Store credit for defective unusable product is not acceptable. This is a scam.______________________________________________________________

Update: TechDeals deals. Androidauthority (not iTechDeals).
9/21 store credit was issued back to Paypal as refund. It is to bad this business did not do this when I first requested (in response to store credit) to ensure they process refund to Paypal account. They earned bad rap from me. I like to think they could do a better job and try to retain customers by ensuring their satisfaction, rather than trying to retain them through an store credit for defective product, even after requesting the credit to be processed as refund. Another thing is the falsehood, misleading, in advertising of products. Not impressed.

But with pressure the business did make the refund and that is what I wanted. Just wish I did not have to do it this way.______________________________________________________________

9/19/2017 Filed BBB complaint.
This training product is definitely inferior, does not work, slow loading, quizzes do not load. Reported these issues to the Support team, but these issues do not get resolved. You have 15 day guarantee with Tech Deals issues to request refund for this defective product. Note many products sold as is with no refund. This is bull-sh*t.

I am now using Paypal to dispute the credit and to obtain refund. Also, open complaint case with BBB. And sharing this review with everyone.

Do not get suckered into this as I. Remember old saying that if it sounds to good to be true, then it is not.

Loved Amazon for many many years.

Since Prime came along it became harder and harder as non-prime member to make purchases; to the point that I no longer make purchases from Amazon.

I have reverted to using Ebay, Walmart Online, and alternate sites for products I want which Amazon will only sell as a prime product. This is the case with any new order now. There will always be one prime item not available, unless you are prime member.

For prime members I am sure this is satisfactory. However, I can not justify prime membership.