With retouchup.com you have no idea what you are going to get. Sometimes they do an amazing job with a quick turnaround (yay!) and sometimes they take two full weeks to get a job back to you and completely ignore your retouching requests. My orders almost always get flagged for internal review (which can take days!) and even then the order comes back unfinished with my notes ignored. Reaching out to support doesn't help as they tend to be condescending and unhelpful, sometimes even rude.