I have received several bouquets of flowers now on 3 separate occasions, as gifts from friends snd family members from out of town. Flowers are not fresh, roses already opened - ready to be almost thrown out on first day. Other problem is flowers are put in stirophoam so there is no way to cut the bottoms or put fresh water in them. Flowers in a 3 rd arrangement - never opened and also had to be thrown out. Owner is argumentative and has no interest in working with dissatisfied customers. DO Not order anything from this business. They are NOT "posh" or " sophisticated" nor do they deliver fresh flowers or take care of u if there is a problem! Absolute nightmare!