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Robert G.

Contributor Level

Total Points
103

1 Review by Robert

  • Hampton Lovett UK

12/16/19

Do not deal with this company. They assured us that we stood an excellent chance of a rate reduction. I had to chase them for progress. I then called the Rates Office to discover that they missed a crucial deadline to submit, and that their case never stood a chance of success.

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Chris G. – Hampton Lovett UK Rep

Robert, sent you a privately message on on 28th January 2020 asking you to contact ius so we could discuss your concerns, but have never received a response to that request.

The Company takes pride in delivering the highest standards of service to our clients, though we recognise that we do not always acheive the high standards we set for ourselves. When this happens it is important to us to understand how our customers expectations have not been met, so we can learn from their experience and improve the way in which we deliver our services.

It is disappointing that you have not contacted us. With over 5,000 properties in our client portfolio it can sometimes be impossible to identify an individual from the information made available by Sitejabber.

We want to understand where your concerns have arised from - whether it relates to the service received, the way in which it has been delivered or if there has been some degree of miscommunication that needs correcting.

Our offer to discuss this matter with you remains open. Please send us a message via this site with your company name, business address or other information that will enable us to identify your business.

Thank you.

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Chris G. – Hampton Lovett UK Rep

Robert, our offer to discuss this matter with you remains open. Please send us a message via this site with your company name, business address or other information that will enable us to identify your business.

Robert Has Earned 23 Votes

Robert G.'s review of Hampton Lovett UK earned 23 Very Helpful votes

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