robertm5353

Robert M.

New York City, United States

Contributor Level

Total Points
80

1 Review by Robert

11/19/21

Back on November 5 I called and spoke with a rep who ensured me the item I wanted was in stock and assured me it would be shipped right out after many phone calls trying to find out if it has shipped yet and waiting on hold for ever on the 16 th contacted them again and they couldn't find what had happened that they would call me back with details then I called again and they told me good news they found it and was being shipped right out should have it in a day or two still no tracking number but would send it soon,,, on the 18 th a trucking company called me said they had a delivery to schedule with me for next Tuesday the 23 rd of November!
Still they never reached out to me with any info until a short e mail was sent with a tracking number long after the trucking company had contacted me! My home has had no heat since November 5 th and I believe it was shipped out by a third party!
Save your self some time and buy local this outfit is very bad and people should be aware!

Tip for consumers:
Don’t do it

Products used:
Furnace

Service
Value
Shipping

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