robertr3657

Robert R.

Contributor Level

Total Points
80

1 Review by Robert

4/20/22

I booked a Ticket from Heathrow to the Philippines for my partner through Skyscanner, Big Mistake, arriving 4 hours before dept, so time to do the extra health check required that day, At the check in the iphone app would not work, even the staff tried. So she was denied boarding and said no problem contact your booking company Skyscanner, its free so no charge for a new seat,
Skyscanner demanded £275 for admin and Airport taxes, Emirates said that is not true, they just trying to get more money, with no choice we took the new ticket for the next day but were kept waiting for feedback and progress, everytime i asked for confirmation and E Tickets were promised but nothing, with time passing i had spoken with so many different agents was getting no where,
I called them 2 hours before the plane departs and complained bitterly the stress this was putting us under and finally the advisor sent me the tickets with no concern or apology. Next timewill book direct or high street

Service
Value
Quality

Robert hasn’t received any votes.

Robert hasn’t received any thanks yous.

Robert doesn’t have any fans yet.

Robert isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

imadh15
6/23/22

I had the worst experience never use skyscanner. No follow up flights got cancelled without...

charitellb
4/19/22

No star. For the first time using Skyscanner my experience was bad. I purchased 2 tickets and had...