Rob H.

I like scentbox. They got my first shipment out on time and it all was really great. Before I tried them I tried scemtbird and was super disappointed and basically angry. Scentbox does a great job compared to scentbird. My second shipment was late but I think there might have been some kind of error. I emailed them after a couple of days of noticing that my package hadn't left the warehouse. The next day it was on the way. They didn't give me any excuses or lame reasons why it was late like scentbird does. Scentbox is definitely worth the money. The amount of fragrance that comes will last me a little more than a month. I love being able to try out a new fragrance every month. I'm definitely happy with this site and plan on being a subscriber for a long time.

I started my subscription on March 31st. According to the site the first scent is supposed to ship in a few days. It's been almost 2 weeks. I also ordered a second scent as a stand alone and that was supposed to ship in 5 days. I emailed the company and they said they haven't shipped and will send me tracking numbers as soon as it does. No explanation why or anything. I got a free scent from signing up after a friend recommended it. After I see that has shipped I'm canceling and going with scentbox instead.
UPDATE: After emailing them several times to find out what happened to my order I ended up canceling before it was time to get my free month from using my friends referral. This company sucks. They claim to be moving and that's why stuff is delayed. They've been claiming this for over a year. How long are you people going to milk that one? Like I said in the title, worst subscription company ever! I ended up going with scentbox and they have been on the ball every time.