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robinb571

Virginia M.

Contributor Level

Total Points
80

1 Review by Virginia

463 Views
8/26/20

Used the online check-in - perfect! 0 Wait time, head to the Salon (message says) I live 5 minutes away. Drove straight there. One walk in right before me. I was then told they didn't know how long of a wait time to wait in my car and they would get me. 20 Minutes later, I went in to inquire why I was told 0 wait time and now waiting on several people before me. Very rudely told me that they got there before me. I cancelled my appointment and will not go back to this location. The whole idea of on-line check-in is not to wait.

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