A week ago, my home page was running an add for Hallmark. Two plush animals for like 15.00. I ordered two, never got a confirmation. I go to their chat box, tell some person and showed them my order number. They sent a transcript of the conversation, but no confirmation. I try again and the person told me the item was sold, the day I ordered it, but no one told me this. It was for V-Day. Now i got nothing coming and its too late. So the customer rep(moron) says he back his products and service, that I had seen nothing like that. No service no products, guess he had LOW expectations! He thought the great solution was cancel the card too, so I would have nothing for my 43 year old wife. GREAT IDEA! It was like 2 to 3 days later then they said it would be, so sh got nothing. So this place ins in business for ruing people holidays, and thing nothing of it!