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I have been a Kay customer since my daughter was born in 1996 so you can imagine my disappointment with the way I was handled when an online purchase made on November 27,2020 was lost. It is now December 14,2020 and to date, I have yet to get a response. I have called their customer support line since December 2,2020 and continue to get the same run around. Needless to say, the 14k gold bracelet was for a baby shower that has now passed. As of today, I am out of money spent, time, and the gift. I will never, ever shop at Kay again.
Ronni P.'s review of Kay Jewelers earned 2 Very Helpful votes
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