Rosie R.

Myself and 5 other bridesmaids ordered our dresses from Queenie, given that they claim they specialise in bridesmaid dresses and they provide a discount for large groups. We were very impressed by the fact that the dresses were tailored made, which meant we could add/ remove sleeves and so on. Unfortunately, when the dress arrived, it looked nothing like what was on the website. The website is full of images which Queenie copies from other places and they produce a cheap quality version of it in China. The dress was meant to have lace on the top but instead we were sent a lace cardigan to put ontop of a cheap dress, with safety pins holding the whole thing together. The size was definitely not correct for most of us, and they did not provide any extra fabric at the seem either, which meant we were not able to fix the dress with our own tailors. This is something they clearly mention they do in the dress specification. Additionally, they do not provide a bra inside the dress like they claim, instead its two metal rods which make the breast area look quite unsightly, and you will have to spend more money getting this removed. Lastly, the colour definitely does not match the colour you see online so I definitely recommend getting a colour swatch before ordering (although who knows how long this will take and whether your dress will be made from the same swatch). I would recommend that people do not use this website, as they have already been sued and do not deliver on what they promise. Like me, you also will end up not being able to be a bridesmaid at your best friends wedding, as you have received something that you did not order!

I would also like to add that I am in the process of an email war with the company as they refuse to take any responsibility for their actions. They actually had the cheek to send me the measurements of the completed dress (during their quality control phase, before the dress is dispatched), and this shows that the dress they made is actually smaller than the measurements I provided. They justified this by saying our policy says the dress can differ by 1 inch in any direction. What I don't understand is why would you ever allow the size to be smaller than what has been provided by the customer?!? This means they sent me a dress that would have never fit me.

Never ever ever even think of using this website because you will end up with a faulty good and nobody to help you fix the issue!