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Ross G.

Contributor Level

Total Points
80

1 Review by Ross

  • KitKing

7/21/21

We bought a set of shirts for a charity side end of June. As we only play around 4 games per year I phoned 5 days prior to our first event to get an update I was told finished in printing moving to embroidery so will receive next week so I asked if I could pay extra to get in time for our first event he said no I've put a note to make it a priority. Anyway they didn't arrive not a problem as it was very close to the event so understandable so our next event is this Sunday so I phoned for an update yesterday to be told it's in embroidery then moving to printing it was delayed because of joma delivering. Looking at another 2 weeks by which time we will have one or two games left for the year. We choose kit king as it was a bigger company and had a good lead time but in places in smaller print the lead time differs. Point is two operators giving false information well at least one of them now unable to reach them I'd assume they remember the phone number.

Tip for consumers:
There are not a lot of good suppliers out there but dishonesty is always a massive red flag, I took a chance with them over our usual supplier due to customer service sometimes it’s better the devil you know!

Products used:
Sports shirts

Service
Value

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