roys214

Roy S.

3
Level 3 Contributor
California

Contributor Level

Total Points
2,523

About Me

Past rancher, past retailer, current 22 year truck driver

How I Can Help

Truck driver

Interests

Great Grand Kids, Grandkids, Nascar races

15 Reviews by Roy

2.1K Views
12/19/21

This survey company is for the birds. I open every survey and 88 out of 100 are " survey is not available". They just recently changed their format and web pages, and this pattern of not being able to complete any surveys has become constant. What a joke and a very big waste of time. They fill my inbox regularly with "New Survey Available" but then it says "OOPS! " survey not available.
I have been trying to be patient but after 9 or 10 years of this, I think that maybe it's time for a big change.

Tip for consumers:
See for yourself , very disappointing.

Products used:
Gift Cards

12/15/21

This review is about the company "National Garage Door Co. In Rancho Cordova, CA "I had one of their garage doors installed about four years ago, then about two years ago I had them come and do a maintenance at a cost of a hundred dollars. I just recently called for another maintenance appointment, and what a JOKE. They refused to schedule an appointment during a time slot that was acceptable to me and got completely belligerent with me as I tried to explain my time slot needs. I was completely fine with an appointment two, three, even four weeks out, but no, the woman I was dealing with would not even adjust to accommodate a customer.
Terrible after sale customer service and awful phone skills. I rate this company a " -8 ".
Roy Sharp

Tip for consumers:
Watch out for very poor after sale service.

Products used:
Garage door

9/24/21

Our service advisor, Anthony Aldrete, Was fantastic. He went well above his job description, I am sure. I was treated with the utmost kindness, respect concern with continual updates and the most genuine concern for my plight as humanly possible. He was determined to correct the issue my truck was there for, and got it repaired completely. Toyota, of Elk Grove, and Toyota USA, you have a gem in this young man. He is a great ambassador for your company and brand. I hope as a company you folks will always treat Anthony with the same respect and kindness, he has shown me over the last couple of weeks. What a wonderful man, Anthony, Thank you.
Linda Sharp

Tip for consumers:
Great overall company, for service and repairs.

Products used:
Recommended parts

115 Views
7/21/21

This review is about a Shell station located at 25712 Ward Dr, Kettleman City, CA 93239.
I stopped at this location early on a Sunday morning recently about 5:30 am, and folks, my opinion is never stop there. The pumps were all vandalized, the card readers were in-op, the entire station was disgusting and so dirty and sticky I was afraid to walk anywhere, let alone track all the filth into my vehicle. Then going inside was even worse. Attendant was completely rude and unhelpful and would not even allow me a second receipt after pumping my gas. Stay far away from this place. Absolutely awful. Shame on Shell and its franchise owner.
Roy S.

Tip for consumers:
never use

Products used:
gasoline

6/23/21

This Doctor's office is a complete failure of patient care. They make it impossible to make an appointment, almost as if they do not wish any patients. Three different times on hold, 45 minutes or more and never a person to acknowledge my call. Appears we are now experiencing SOCIALISED MEDICINE. How sad is this medical profession becoming.

Tip for consumers:
not sure yet

Products used:
None yet , can't get through on their phone.

289 Views
2/5/21

Modern spare,
The entire experience went very smooth and the company was extremely professional. After my order, when I had a question, I was directected where the answer was. After my order was on the way I discovered a discount code and when I brought this to their attention, Tyler was completely agreeable to credit my card, which happened immediately.
This whole company and their superior customer service as well as the high-quality product, will always receive my highest accolades.
A tremendously great company and personal.
Roy & Linda S.

Tip for consumers:
If you need a spare tire for any vehicle, this place is the best for fit and customer service.

Products used:
spare tire

5/25/20

Hillman product department,

Just a quick note to give you some feed back about one of your products. Item # 40171, wood screws, 12x3 1/2, quantity 100, flat head phillips, steel, upc
Code-9022690P02, 0, 08236,04549,9
This product is Garbage. The most useless box of screws I have ever purchased. Between the soft head that strips instantly, and the fact that 25 % of the screws broke at the top of the thread part before they were even close to seated. I purchased this box at our local Ace Hardware store, were I will not go to any more because of your extra poor quality product.
May be you should get back to MADE IN AMERICA.
Roy Sharp

618 Views
2/25/20

Everyone at Tuff Shed, Sacramento, Are fantastic. We had some sheds installed about 3 years ago and during a recent wind storm, we lost a lot of shingles off one of the roofs. I called about some warranty work on this shed, {7-year warranty}. I expected a little runaround based on the amount of time. NOPE the Lady Jessica, and everyone else were so polite, helpful and wanted nothing more than to make things right. The Tech showed up on time, SO polite and professional, did the repairs and even removed all the old shingles, without being asked. All this and still I was thanked for being their customer. What a perfect business model. WOW I am so impressed.
THANK YOU, Tuff Shed of Sacramento.
Most sincerely,
Roy Sharp

12/27/19

Clyde was our representative, What a fantastic young man. He was our initial contact and, if not for him, we may have used someone else. Clyde made our ordeal so comfortable and his knowledge and expertise kept us calm and at ease. I cannot say enough great things about Clyde, Roto-Rooter Should be very proud of him and his expertise in the field. If I were a business owner, I would be doing everything I could to hire that most responsible and caring Man. Thank you so much Clyde.
Sincerely
Roy and Linda S.

Tip for consumers:
Ask a lot of questions to avoid surprises, such as distance to dumping station, cost per mile, hourly charges for digging , ETC.

Products used:
We had to have our septic pumped and system checked. It was a very old system and the team led by Clyde handled it all with expert and careful diligence. Job well done.
Roto-Rooter is a little expensive but there will be no call backs and the work was top-notch.

538 Views
12/14/19

Hi Mr. Conan,
Received the new Headlamp yesterday afternoon! I took it with me on my nightly run up through northern Ca. And it charged as prescribed by the instruction sheet enclosed with it.
First may I say, what a fantastic, kind and patient customer representative you are. Also, may I humbly ask for you forgiveness for my lengthy drawn out string of emails.
DanForce must be so proud to have you on their team and I as a new customer will now be a customer for life. My wife, after seeing your great customer service and CAN-DO attitude, is ordering a headlamp for her brother for Christmas and I am sure we will be ordering many over the next few years.
Again, thank you most sincerely

11/24/19

I just had my second visit to Elite Dental and WOW. Dr. Hottinger, has put together a most competent, professional, qualified, and happy staff anyone can imagine. The Doctor is extremely thorough and precise, but will take all the time to explain everything until you are completely satisfied. { Not sure on spelling} but Jenae and Jannet, the two hygienists I had the pleasure of their cleaning services, are the MOST Fantastic, cordial, fun and happy people I have met in a long time. They are also so qualified and professional its scary! Must recommend this dental office as highly as anyone can.
Sincerely, L. Sharp

9/1/19

Rick at Folsom Ready Mix is fantastic. He listens to customer concerns and acts upon them quickly, professionally and diplomatically. He understands the complex connection between the public and the business. I would recommend everyone try Folsom Ready Mix for a great experience.

436 Views
6/23/19

This dealership, and more specifically, Tyler M. Is the most straight forward and honest business I have had the pleasure of working with in many, many years. Tyler is one of the most honest, generous, helpful and knowledgeable associate anyone could ask for. Please give him an email or call if you are in the market for a vehicle. The entire dealership will treat you as a very special customer and show you the greatest kindness. You may certainly let Tyler know I recommended him. Just a fantastic place.

6/22/19

If you enjoy telemarketers, you will love Roseville Toyota, especially their internet sales department. I would spend all day talking with rude pushy telemarketers rather than spend a minute with their internet sales dept.

6/19/19

This company is a typical bait and switch, lure you in and then overcharge the consumer. When contacted they play innocent but will not honor their offered discount. The product is cheep quality, is not a good fit as advertised and in my opinion will scratch the finish right off our vehicle. I cannot say enough to discourage any one to stay away from this company.

Roy Has Earned 23 Votes

Roy S.'s review of i-Say earned 4 Very Helpful votes

Roy S.'s review of CarCovers earned 13 Very Helpful votes

Roy S.'s review of hillmangroup.com earned 4 Very Helpful votes

Roy S.'s review of Toyotavacaville earned a Very Helpful vote

Roy S.'s review of Roseville Toyota earned a Very Helpful vote

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