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RUSSELL H.

1
Level 1 Contributor
Florida, United States

Contributor Level

Total Points
321

4 Reviews by RUSSELL

  • PeopleWhiz

5/18/22
Verified purchase
  • Comcast

1/11/22

Xfinity customer service and support is a disaster. Never have I seen a company with such inept, incompetent, poor service as Xfinity. Cable TV is bad, Xfinity is even worse. When I signed up for internet in May 2021, the agent misspelled by email address so the Xfinity store could find no record of my account, and I could never sign in online or create an account. Once adding TV package, I went to the Xfinity store, Port Charlotte, FL where the wait times were 1 -2 hours. When I received the cable TV box, it was defective and could not be used. I was also provided only one cable for the splitter when two are obviously required, one for the modem and the other for cable box. I spent hours on the phone with Xfinity to receive help. The supervisor agreed to send a wireless cable box with 4K capabilities. Instead, the cable box does not have 4K to match my TV. An agent agreed to expedite a second wireless box with 4K. No trace of the new wireless cable box has been found searching UPS, FedEx. I cannot reach Xfinity customer service. Xfinity is a disaster.

Tip for consumers:
If possible, avoid Xfinity at all costs. Terrible channel selection. Limited, even with more expensive packages. Long waits customer service. Inept and poorly trained custom service reps. Long waits at Xfinity stores, staff not properly trained, provided damaged equipment. Xfinity is not worth the hassle.

Products used:
Wrong wireless TV cable box

Service
Value
Shipping
Returns
Quality
  • Tire Rack

12/11/21
Verified purchase

Website did not find the tires I was looking for, but with persistence, I did find them finally, at a reasonable price, helpful website for sizing and description though somewhat difficult to navigate. I am very satisfied with the quick delivery (had to delay ordering so tires would not arrive too soon at the auto shop, that's how fast Tire Rack is). I would definitely buy from Tire Rack again.

Reason I chose this business:

Selection of tires, ease of finding the tire I wanted, free shipping, ability to ship to the auto shop doing the installation, credit card acceptance, convenient, convenient, convenient.

Value
Shipping
Quality
  • YummyBazaar

7/8/19
Verified site experience

Easy to find product. Checking out simple, quick.

Reason I chose this business:

Grape Jam without high fructose corn syrup.

Reason I chose this product:

No high fructose corn syrup for sweetening.

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Similar Reviewers on Sitejabber

Thumbnail of user bettys1526
4/21/24

Nothing much to report that I don't already know.

Thumbnail of user janetm2526
4/18/24

I did not pa y more to upgrade so saw harding any info. TOTAL RIP OFF!