Russell N.

I was given a site credit for being inconvenienced. I never received dinnerware I purchased and was not satisfied with the entire experience in spite of being a long standing history with TRR.

I purchased a pair of men's shorts from Triads. I was shipped the wrong size by Triads to my home in the US from Triads location in the UK. I paid for the shipping (understandably) but had to pay for the return shipping in the hopes of a replacement. No chance and after countless emails I was told I would receive a refund. It's been 1 week and there are No signs of my refund. I am now going to DISPUTE the entire purchase with my credit card holder to reverse all charges and receive a total credit. THIS IS UNBELIEVABLE FOR A E RETAILER! I CANNOT GET ANY REPLY FROM CUSTOMER SERVICE AND WOULD STRONGLY ADVISE NOT TO PATRONIZE THIS SITE. BUY ELSEWHERE AND NOT FROM TRIADS EVER.

I purchased an auto cover for my vintage car In November. I did not have the cover on more than 4 weeks and I began to shred. It took an additional 2 weeks for a "return label" to be generated along with an additional $35 for a "Warranty" and return shipping. I have now tried for 2 weeks trying to get information on my replacement cover which has now cost me a total of nearly $200 (including my original purchase price). I keep getting a reply that they don't have my return shipping information from the warehouse and I will have it within 24 hours. No such luck. STAY AWAY FORM THS SITE! I AM NOW WORKING WITH MY CREDIT CARD ON A DISPUTE AND A REFUND OF MY PURCHASE.