After buying from East Bristol many times over the last 18mths and always collecting before storage cost were added to any winning lot, imagine our complete and utter dismay when we discovered that This auction house sold our winning lots valued at over £1000! The did not even have the professional courtesy to contact us and say no one had collected our winning lots.
A courier service who had is well known to East Bristol Auctioneers was booked to collect our stuff as we were still in Australia due to Covid awaiting return.
They sold our items with NO contact to us. We had no idea they still had them. My husband went to collect a chair from them in August and they never said to him that other items were still there.
It was not until I returned to the UK in sept and went thru our furniture did I notice we were missing things for the house.
We will never buy thru East Bristol again. Many many other auction houses have been only too kind and understanding with our predicament. Shame on you.