ryanw203

Ryan W.

2
Level 2 Contributor
Ithaca, United States

Contributor Level

Total Points
410

5 Reviews by Ryan

5/12/21

I am beyond disappointed with this local shop, a shop who I have referred folks to in the past. That will no longer happen. The short of it is I called, spoke with Christina last week to inquire about a donation of flowers for a client I work with who is in the hospital for a rather lengthy stay. She is in foster care, has numerous health ailments, a history of trauma etc and recently said to me while I was visiting her "Everyone here gets flowers, all I really want is some flowers too to feel like some one is thinking about me." I work for a local organization that does not have room for stuff like flowers in our budget so I have grown used to reaching out to local business and organizations to help- and I have never had the experience I had with Bool's with anyone else in the 14 years I have been doing this work. Their employee Christina was lovely, she said "Sure!" but asked that I call back as they were in the midst of mother's day preparations. I called back today and was told by another employee and the owner essentially "no." Though the owner told me I could come down pick out a few flowers and they'd wrap them for me. Thanks, but not thanks. Before and after this pandemic I have asked for so many things that will help support the young folks I am working with who are struggling and not once have I been treated in such a disappointing manner. The owner told me they will only donate to organizations and I had clearly said to all parties I spoke with that I was calling from the organization I work for, on behalf of a client I work with. So, the short of it is, she did not want to give back, which is fine but she also couldn't just say that without several excuses. I will not do any business here and I will be sure to let others know that this flower shop which has been a successful flower shop as long as I can remember and takes our money, does not give back to people in need in the community. I am supremely disappointed. Luckily there's other places to take my business to.

7/10/20

Purchased Phillipe Model sneakers ($317) they arrived. I noticed the soles were rotted on one of them, front and back. I immediately notified Farfetch and sent photos to document the issue. I was told that I had to send the sneakers to the manufacturer, in Italy, and it would take up to TWO months for their investigation and to resolve the issue. Resolve what issue? I was sent sneakers that should not have been sold to me and now they expect me to be out $317 and the sneakers until they conclude their investigation? Poor customer service. They should have either refunded me or sent out a new pair immediately. I have also contacted Phillipe Model, the manufacturer of the shoes, with no response. Seems neither one of them wants to stand behind the brand. I am frustrated and disappointed to be treated this way. Please don't purchase from either. I will never own another pair of P.M. sneakers and my Golden Goose sneakers I will purchase from a retailer who stands behind the brands they sell and treats customers well. Farfetch, you're an utter disaster and a serious disappointment.

4/5/19

Poshmark customer service sucks. I have read countless accounts of a buyer having buyers remorse and then asking for a refund saying that the item was misrepresented. This had never happened to me until it happened. My photos accurately reflected the condition of the item. But "after careful review" Poshmark and the buyer wasted my time and now I have to have the item sent back to me and resell it. Ebay has exceedingly better customer service. Shame on Poshmark for taking 20% and then providing $#*!ty customer service. No thanks Poshmark, I'll sell elsewhere.

2/11/19

This is the first order I've placed with Lens.com for a basic contact lens prescription and with $8 shipping I'd expected to receive my contacts fairly quickly-instead they are scheduled to be delivered two weeks from the day they shipped. I'm not happy.

jeffp98
Jeff P. – Lens.com Rep

Ryan,

We are so sorry to hear that the shipping was longer than expected. Lens.com does offer expedited shipping including FedEx Second Day, as well as FedEx Overnight on all order located in the United States. Next time you place an order just give us a call and we can upgrade your shipping for you. We look forward to doing business with you in the future.

Thank you,
Hannah, Supervisor at Lens.com

9/8/18

They do not deserve one star. This was, BY FAR, the WORST experience I have had ordering contacts. I will never order from this company ever again. My order took two and half weeks to ship and only after I called and complained 3 separate times. The best part is that each time I called to inquire about my order I was told "It's shipping today and it's been expedited." It didn't ship that day, or the next day, or the day after and it was never expedited. They will tell you anything to get you off the phone. I was also told that if a contact is not in stock, which apparently mine was not, that they will email you to notify of this and then you have the option to cancel your order. I was never emailed saying my contacts were not currently in stock. I was not given the option to cancel and then order elsewhere. Though they very kindly refunded me $2.00 for my inconvenience. NEVER AGAIN! Price smart contacts is leagues better than this sham of a company.

Ryan Has Earned 10 Votes

Ryan W.'s review of EZContacts earned a Very Helpful vote

Ryan W.'s review of Poshmark earned 8 Very Helpful votes

Ryan W.'s review of Farfetch earned a Very Helpful vote

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