- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
For anyone ordering from Saudi Arabia be careful there are big difference in prices from currency to currency also they have a ton of hidden fee they will not tell you until your package arrived also they make you pay the VAT twice.
To check my word go and change the store currency and see the prices will go up and the (VAT Inclusive) mark will disappear be careful
Tip for consumers:
Don’t use it and Don't get fooled by there prices you going to pay the double when it’s arrived
Products used:
Motherboard, ram , intel cpu
Saad T.'s review of gear-up.me earned a Very Helpful vote
Saad hasn’t received any thanks yous.
Saad doesn’t have any fans yet.
Saad isn’t following anybody yet.
Empty.
I have experienced fraud in dealing with Gear-up. I purchased a Samsung kiosk which comes in a...
Made an order on 9 October 2023 and today is 16 October 2023 and no delivery yet eventhough its...
Dear Saad,
Thank you for your review and feedback.
Let me explain you step by step the pricing so you better understand and to clarify your confusion.
1) Yes, there are differences in between the values to pay if you select different currency as not all currencies are the same. In your case 1AED is not equal to 1SAR. That is why the values change when you switch the currency.
2) There are no hidden fees and we charge you only for the price of the item (without VAT as we are not KSA based company and we can’t collect KSA VAT) and for shipping. The VAT is collected by courier on behalf of your government as well as the import fees (if any are imposed by customs in your country).
3) As you said, all customers can check the prices on our website in their preferred currencies and the “VAT inclusive” sign appears only for AED as we collect the VAT from UAE customers.
4) We are very open about our T&C’s and every customer can check them on our website or ask about them our customer service. We highly doubt that you paid “double” and if that is the true you should rise a complaint with KSA customs.
Please, feel free to reach us anytime at +971 4 223 1780 or +971 56 33 88 642 should you need any help or assistance with your future orders.
Have a great day, Gerald, Customer Service Supervisor at Gear-up.me