My father Mr Anwar Malik had made a group booking of more than 50+ people to go on a Umraah trip including a few days to Turkey all inclusive package. He was told by the agent Ahmed Latif that £75 per person is needed for deposit and final payment to be made nearer to time.so all deposit paid and due to travelling in February 2021 because of the pandemic this got cancelled.
My father has respect and is a trusted man for his community and family. He has made several attempts to Mr Abdul Latif to regain the refunds paid but has been unsuccessful although some payments were made he is still pending £1500 Abdul Latif is not receiving his calls, not replying to messages of my father pleading to pay back the peoples money. My father is retired and has become stressed with this as he has a responsibility to pay back. Abdul Latif is very inconsiderate and has lied and broken promises he has made.
I feel ashamed that people like him are working for a company called Alharam Travel, it should be a haraam company that deceives innocent people.
Please be warned
If the full refund is not sent further action will be taken.