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Sal A.

Contributor Level

Total Points
81

1 Review by Sal

  • Rogers Communications Inc.

7/14/21

Rogers has changed its technologies and forces customers to pay more money to use this new technology, otherwise you will suffer from interruption of service every minute. I have a home internet from Rogers at a speed of 500 MB, for days it has not been working and has been interrupted continuously and very slow, my children lost their online lessons. Today I contacted customer service and after a tenth unnecessary repeated questions, resetting the router and changing all settings, we came to the only available solution from Rogers, what is that? Take new offer with more money and new technology which guarantee the stability of your internet, WHAT? WHY Rogers do this? At least transfer your customer to this new technology directly without additional cost or keep the agreement as is with the previous service but NOT push us forcefully to take your new offers?!

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