Samantha H.

I had my selling privileges revoked back in 2013 because I started another account, linked it to the main one (which is perfectly allowed) and started trying to dropship (which also, according to the policies I scoured beforehand, was allowed).

They revoked selling privileges for both accounts with no warning or information on WHY it happened. I called them recently to try to get it removed because I really need to start selling on there again, and I was told that it was permanent and that I should sell on a different auction site but i could still buy on eBay! Are you kidding me?

The customer service guy I spoke to was not helpful at all and for most of the call just kept repeating himself instead of giving me actual information. When I finally got a bit angry he finally told me that they were revoked because one of my accounts was caught trying to get around eBay policies, but would not tell me which ones, and would not let me do a thing to fix it.

Now, if this was a second or third strike I probably would never have tried to get my selling privileges back, however I have NEVER been banned, suspended, had listings deleted, or gotten into ANY trouble in the years I was using eBay before this happened. Additionally, I have an account that has ZERO negative feedbacks. I guess I just do not understand why they won't work with me, when all I want to do is go back to selling and not just making myself money, but THEM as well?

As a seller, when I first started using Storenvy back in 2013, I absolutely loved it. It was easy to use, free, and I could use Paypal for all of my transactions. Speaking as someone who has been selling online since 2007, it was a dream come true and one of the best selling platforms I had ever used.

And then came the changes.

While I don't mind paying a percentage to Storenvy if I sell through the Marketplace (honestly, it's only fair, and I'm just happy no listing fee's are involved), what I do mind is being forced to use Stripe.

Stripe is glitchy, in turn makes Storenvy glitchy, and their fee's are ridiculous. It makes customer support even more difficult when instead of an instant refund like on Paypal, it can take up to two weeks for my customer's to receive a refund if needed. Also, in order to pay shipping fees and the like, I have to wait until the money has been deposited into my bank account which adds even MORE time onto people getting their orders.

Plus there's the fact that as a rather small business I have never opened up a business bank account (why pay for that when I can essentially have on on Paypal for free?), and it can wreak havoc on your personal finances when you have a shared bank account and hardly think it's fair to ask your partner to go over every single little itty bitty charge they intend to make when half of it is their money anyways.

If they let me use Paypal in the marketplace once again, I would willingly pay their 10% (even if it is a bit steep) commission on sales. I'd even be willing to pay a flat monthly amount at this point. But Stripe... what a disaster.