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Sam K.

London, UK

Contributor Level

Total Points
80

1 Review by Sam

  • Hockerty

10/8/21
Verified purchase

I had the misfortune of ordering a couple of suits for my wedding from this company. First of all the suits didn't turn up on time which meant I had to do a mad dash to London a couple of days before the wedding to get some alternatives. Keep in mind that I ordered the suits at the beginning of September, about 5 weeks before the wedding. Hockerty assured me they would be with me within 18 calendar days. I emailed several times to check progress and each time they assured me that they would arrive the following week. They never did. I am well aware of the current issues that are afflicting the planet so I know hockerty isn't entirely to blame for late deliveries. Its more the lack of communication and notice I have a issue with. If they had been upfront about the delays I could have organized something else with plenty of time to spare. My wedding suits now nearly match my fiancé's dress in cost due to having to buy two lots of suits.

I am writing this review the day before my wedding and I am pleased to say that one of the suits has arrived but it looks like they have chucked half of one suit in the order and half of the other one. So its no good to anyone for tomorrow. I have been informed I am not entitled to any compensation or refund so I simply will not be shopping with them again.

Oh and to top it off the cut of the suits is dreadful, the trousers look like they are bell flares - there doesn't appear to be any tapering of any kind. They appear to ship the suits wrapped up in a little ball so they are as creased as humanly possible.

I really really hope this company gets whats coming to it and goes out of business before it swindles anymore people out of their money.

Tip for consumers:
avoid - pay a bit more money for a quality tailored suit from your own country.

Service
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