In serious need of people skills, standing around nattering away whilst there is pool of customers waiting to be served. I had practically two identical keys to cut and he quoted 2 quid for one and 3 quid for another, fair enough so I proceeded to hand over the key that he quoted 2 quid, for the owner to say he can no longer do it and swiftly recommends 'tesco' key cutting technology, laughable I know.
To hell with you, learn some customer skills and stop faffing around when there are customers waiting to be served. You are indeed an unscrupulous merchant, got it cut at 'KAMS Electrical & Hardware', in Yardley for a fraction of the price no tesco technology required!
I would just like to echo previous 1 star reviews the owner is obnoxious condescending, if your face doesn't fit he'll shoo you away. What is testamanent is his response to previous reviews, shoots himself in the foot by consistently demonstrating poor customer service skills. If I had disgruntled customers I would never respond in a way that would add fuel to the fire. The objective is to resolve not to escalate! Brush up on your people skills and quit it with your feeble attempts to blindly rip people off!
Oh yeh and it's worth noting he only accepts cash! Law abiding citizen, I wonder.