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Very pathetic service, Ordered for an occasion. The dress never came, been trying to get my refund from past one month calling head office every other day and they keep saying I will get my refund and it never happened.
Emailed them so many times & sent messages through their chat box never heard a word from them.
Very poor customer service and people who answer the phones are not even reliable and keep giving you fake promises about your order. Biggest mistake of my life that I ordered my dress, never got the dress and never got my refund. All my money got wasted!
Tip for consumers:
Stay away from this website , not reliable and very pathetic service, you will be lucky if you get your parcel and poor customer service.
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Sana A.'s review of Kayseria earned a Very Helpful vote
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