They take your money, supposedly ship products (not in a timely manner) then update the account as it was delivered but it was not!
I did not get the products but they answered my emails promising they will ship and then disappear again. Just terrible!
Thank you for bringing this to our attention and want to offer you the best user experience possible, Sandra.
We greatly apologize for the issues with receiving your order. This is not up to our Grove standards nor our norm. We certainly want you to receive your items.
If you wouldn't mind reaching out to us at reviewsupport@grove.co, we'd be happy to take another look into this for you and get this taken care of for you.
Best,
Team Grove