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sandrac163

Sandra C.

Contributor Level

Total Points
166

2 Reviews by Sandra

2/22/18
• Updated review

So today I went Quibids to see if they had fixed the matter that was keeping me from purchasing and claiming my items only to find they had deleted my account. When I hit their reactivate button I found that all my remaining bids= money (77) had been confiscated by them. So basically I have no product, ( not the ones I won or tried to purchase) and now I have no bids left ( bids=money) So I guess I have nothing. I am a waitress working minimum wage it took me all day to earn that $78.50 ( actual amount the debited my account for) I have since posted them on facebook, contacted the BBB and done 3 other reviews on them. To say I am angry at this theft would be an understatement.

Tip for consumers:
So after making a nuisance of myself demanding my money back Quibids has refunded the money to my account. Thank you Quibids for correcting the problem and making it right.

Worst Customer Service Ever
2/21/18
• Previous review

I signed up to Quibids yesterday. I was fully aware they were going to debit my account for $75 for 100 bids which they did. I spent roughly an hour pre bidding going over all the tutorials so there were no surprises there. Long story short after loosing on an item I attempted to purchase it. A red purchasing error sign came up. I called my bank to make sure the problem wasn't on my end. Nope all was go. Then I attempted to reach Quibids customer service. 10 calls later that each ended in a rude message, " This machine does not except messages." CLICK! They have a live chat button that goes nowhere. Finally I do reach Alex who seems nice, he says they will get the issue fixed for me and I can proceed with my purchase. 4hrs later nothing. In the meantime thinking the issue was getting fixed I went back and bid on another item. Each time they debit my bids but when it comes time to claim my item, No Can Do. I try to call again (14 times) NOTHING. I attempt to email them but don't hear back. By this point I don't want to play anymore. I just want my money back. I have requested it but have yet to hear back via email. Huge disappointment!

2/21/18

I signed up to Quibids yesterday. I was fully aware they were going to debit my account for $75 for 100 bids which they did. I spent roughly an hour pre bidding going over all the tutorials so there were no surprises there. Long story short after loosing on an item I attempted to purchase it. A red purchasing error sign came up. I called my bank to make sure the problem wasn't on my end. Nope all was go. Then I attempted to reach Quibids customer service. 10 calls later that each ended in a rude message, " This machine does not except messages." CLICK! They have a live chat button that goes nowhere. Finally I do reach Alex who seems nice, he says they will get the issue fixed for me and I can proceed with my purchase. 4hrs later nothing. In the meantime thinking the issue was getting fixed I went back and bid on another item. Each time they debit my bids but when it comes time to claim my item, No Can Do. I try to call again (14 times) NOTHING. I attempt to email them but don't hear back. By this point I don't want to play anymore. I just want my money back. I have requested it but have yet to hear back via email. Huge disappointment!

Sandra Has Earned 6 Votes

Sandra C.'s review of QuiBids earned 5 Very Helpful votes

Sandra C.'s review of QuiBids.ca earned a Very Helpful vote

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