sarahh1497

Sarah H.

Contributor Level

Total Points
80

1 Review by Sarah

873 Views
7/13/21

Horrible, no better yet pathetic level of customer service in the pharmacy department. Glenda told me if I expected meds to be ready for pickup within 3hrs I should go to a McDonald's. She was argumentative, cocktail, arrogant and rude. After calling ahead and being told 30 minutes till its ready, I show up 3hrs later to be told that they need 5 minutes and to get back in their 20 minute drive through line again. Glenda was refusing to let me sign for the 1 that was ready and literally sitting right beside her to sign. She literally told me to find another pharmacy if I couldn't understand why I needed to wait in line twice to get my script. I've never been to a hyvee this $#*!ty at customer service. Not once, and I have picked up med's at 4 other hyvees over the years.

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