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Sarah L.

Worcestershire

Contributor Level

Total Points
160

2 Reviews by Sarah

  • Vitamins Uk

1/18/24

TOTAL SCAM! DONT DO IT.
This company runs under several names and the phone number doesn't get answered at all. It doesn't have a professional feel. I was lied to and told to wait for my order. Someone said below the same that their order said dispatched without tracking info and never got it. I've found 3 names for this company including health reaction and the site is known as a scam. Unfortunately I am now left without my product and my money and need to report fraud with my bank as well as contact trading standards. Dont trust these people honestly! I never put this about any company but they're not genuine this is a scam

Tip for consumers:
Please whoever reads this do not buy you will never recieve the item and they won't refund you either. Its a scam honestly you have been warned.

Products used:
Product not arrived. A scam

Service
  • Virgin Media

5/11/22

Had an issue with bt sport with tyson fury vs dillain whyte boxing fight. I paid nearly £25 and haven't been able to watch over an hour of the start of the fights, which I had money on under cards. I called customer service and was advised I will not be billed to watch the fight due to this, however I have had a bill today saying I have been charged for this boxing fight even though I was told I wouldn't be! My bill has hit £117 I think this unacceptable when I was told I would NOT be charged for this as I couldn't watch the first hour and half of the events! They hiked my bill up in contract to and now they've said I can stay as a customer but want me to pay an extra £20 per month for the exact same deal? Obviously I'm not that stupid. They don't respond and lie about charges and reassure you then charge you. Another loyal customer They have lost after 2 years. I've never missed or made a late payment and this is how they get around it. They sell it to you make it sound amazing and you literally get wifi for that and that's it! Freebies channels a landline u don't use and WiFi and the only thing I use is the WiFi so for that price bill I have been robbed. Bye virgin.

Tip for consumers:
Be careful when you go into contract they lie to get you in and hike prices up the small print is where they sting you and take even more money for a terrible service.

Products used:
Wifi

Service
Value
Quality

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