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I received an item that was the wrong color. I emailed customer service. Their first response was that my order was not sent yet, and that I need to wait until I receive the item to file a complaint. My order was received days before I contacted customer service. Their next response was that they do not offer an exchange or refunds. So, according to them, I'm stuck with the item unless there is a defect. Well, the defect is the item is not what I ordered! Poor customer service. Please avoid this business if you can.
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The business website offers very little support when there is an issue with an order. I sent an...
