I recently purchased Vinyl Graphics from this site. When I received them, they had been poorly packaged and damaged as a result. I contacted the company and the owner Mark Olan responded with excuses and insults. I simply wanted to exchange the damaged pieces. This is a commonly accepted business practice. This company has made no effort to back their product and has actively Ignored legitimate problems with product quality. I became concerned when I returned to the site after purchase and there was no contact information aside from an email and facebook link. Buyer beware.