Thumbnail of user serenityw8

Serenity W.

1
Level 1 Contributor
NC

Contributor Level

Total Points
421

4 Reviews by Serenity

  • Anniecloth

5/16/23
Verified purchase
• Updated review

Site VERY HARD to search for items& after you look for site jumps back to beginning
Sizes given are very wrong. I can oder item with same bust as another and when arrives one is smaller! Items look like sequins, arrive and just paint!

Reason I chose this business:

There was a good sale on item I wanted; even though you fail in sizing every item online and make me pay to return items incorrect color or sizing!

Service
Quality
Thumbnail of user missw50
Miss W. – Anniecloth Rep

Dear valued customer

We apologize for any inconvenience caused by the issues you encountered while attempting to place an order on our website. We understand how frustrating this can be, and we appreciate your feedback as we strive to improve our services.

Please note that we take all payment-related issues seriously, and we work closely with our payment processing partners to ensure that transactions are processed smoothly and efficiently. However, in some cases, card declines may occur due to various reasons, including insufficient funds, incorrect information, or security concerns.

We apologize if our customer service team was unable to assist you in resolving the issue, and we will review our training procedures to ensure that our representatives are equipped to handle such situations.

Thank you for bringing this issue to our attention, and we appreciate your patience and cooperation as we work to resolve this matter. If you have any further questions or concerns, please do not hesitate to contact our customer service team.

If you have any questions; please contact us by email at service@anniecloth.com or by chat online

We put customer experience first and will continue to make improvements.
Best regards,
ANNIECLOTH Customer Service.

Sizes are very off per chart per each itemVery hard...
5/6/23
Verified site experience
• Previous review

Sizes are very off per chart per each item
Very hard to search for item
Hard to get hold of you to do exchange

Reason I chose this business:

This wrap was less than other sites

Site VERY HARD to search for items& after you look...
4/27/23
Verified site experience
• Previous review

Site VERY HARD to search for items& after you look for site jumps back to beginning
Sizes given are very wrong. I can oder item with same bust as another and when arrives one is smaller! Items look like sequins, arrive and just paint!

Reason I chose this business:

Trying for last time. Clothes cute. Though often too short in tunic ( should be 32" or more. Sizes a mess. Returns unfair when ordered by your chart. Once more and my 6 girls and 13 friends are done

Thumbnail of user missw50
Miss W. – Anniecloth Rep

Thank you for your feedback. Please kindly check whether your network works well, and you are suggested to try another browser as well.

We`ll forward your sincere feedback to our relevant departments to optimize the site. If you have any questions, please contact our customer service center. Stay safe and have a good day!

For the size.The size of items from different styles varies.

We recommend you check the detailed measurements in the size chart first.

You'll find the size chart under product details.We recommend you to compare the measurements with the clothes you usually wear.

If you have questions about your order, please contact us by email at service@anniecloth.com or by chat online. Stay safe and have a good day!

Your search bar is awful
4/16/23
Verified site experience
• Previous review

Your search bar is awful. I can never locate what I want so spend hours looking.
Size on same item but different color different, like khaki blouse I wanted to order in white was totally different in bust and length.

Very, very difficult to navigate sight
3/25/23
Verified site experience
• Previous review

Very, very difficult to navigate sight. Hard to search for items.
We will see how such varied sizes per item fit

Reason I chose this business:

Free shipping
Delicate sweet styles were avaible though many too short

Thumbnail of user missw50
Miss W. – Anniecloth Rep

Thanks for your feedback.

The detailed measurements of different products on our website differ even in the same size.

If the measurement of your received item is not the same as the corresponding size chart, then could you measure it with a measuring tool and send the photos to our customer service center? We'd like to offer you a satisfied solution after checking. Looking forward to your reply.

Photos lie
8/18/20
• Previous review

What looks shiny or like glitter is spots and matte
What is sized is over or under, but sometimes you get a gem. If you get a rotten mess they will offer you 30% and you can keep it? You loose 70%! Think about that? They lie and win 70% plus your original shipping and tax? Are we crazy?

Tip for consumers:
better close up photo
measure Each item flat arm pit to arm pit as well as hip and length of entire arm or dress , tunic, top
Do a careful description of stretch frantic, many views . Stop faking photos !

Products used:
tunics

* Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
  • Rotita

1/21/22
Verified purchase

Sizing is inconsistent, by time you get item it is too late to order larger or smaller by one to 3 sizes. You have to pay to return so you lose shipping both ways unless you ordered enough to get free shipping one way. Clothes aren't same as look, like not shiny, or deep
Purple, rarely include length and style is not figure flattering, they turn model so you think dress is fitted but is a sack

  • Noracora

12/27/21
Verified purchase

The colors and sizes are misleading
The pink boho dress appears to be slightly below knee and at 5'4" drags the floor. Blue 2 pc dress is cheap made, fabric itches, It looks pretty but is so cheap made. The purple is more grey purple, not black and pretty purple, earring( free gift are blurry print). Can get better for less money at Walmart

Please list at least one online fashion shop that you are more satisfied with. The more the better.

Amazon

Service
Quality
Thumbnail of user missw50
Miss W. – Noracora Rep

Thank you for your feedback and sorry for any inconvenience caused.

Regarding the size, if you need to order the right size, we suggest that you compare your body measurements with the measurements of the item size (such as bust size, waist) to decide the corresponding size instead of choosing the " usual size "directly. And please take the size guide as Make sure the measurements of the items are slightly larger than all your body measurements.

And different products have different specific size data, so please be sure to pay attention to the size chart below the product, and then choose the appropriate product according to the size chart.:
1cm = 0.3937008 inch
1 inch = 2.54cm

Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.

Hope this can eliminate your doubts and solve the problems you have encountered.

We are committed to providing customers with convenient and efficient shopping methods. We will improve and simplify our return procedures, we wish you a pleasant experience.

We`ll keep improving our service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

  • Rotita-clothing.comparefan

12/24/21

Send items not pictured
Overpriced
Over sized
Cheap quality
Hard to deal with
By time you get them to contact you items are gone

Serenity Has Earned 1 Vote

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Similar Reviewers on Sitejabber

Thumbnail of user dorothyo781
4/23/24

I didn't see a place to use my 25% off coupon It should be $178 less 25% off COUPON: CS25

Thumbnail of user dianeb3075
4/19/24

I Love your styles, but I was not expecting such a high shipping fee. Where are you located at?