The staff performance was extremely good, friendly, not too pushy, knowledgeable unfortunately Apple policy is extremely poor certainly with regards to climate change and the planet. We were offer to take advantage of "Apple Care" after buying a watch and we were told "don't not worry if your watch breakdown at Apple WE DO NOT REPAIR watches, we replace them!" what an awful awful policy when we all know our planet problem with our pollution. Apple would do well to review their own policy about climate change and the damage that the company is creating by selling us products that cannot be repair but simply replace. Do Apple really care about our planet?