ShaikhIstekhar A.

I saw House Full advertisement in a newspaper for various furniture on sale and purchased 5 Door Storage cabinet and Shoe cabinet online from House Full International Limited. Before purchasing these items I checked description of the products online completely and it was mentioned that products will be made up of "Compressed wood". I placed order for both the products after looking at product description only but when products delivered and later installed I found that back of both the products are made of cheap card board instead of "Compressed wood" and Shoe cabinet's back is fixed with simple transparent tape that we generally use to stick papers and doors were made up of plastic.

I wrote a mail to *******@housefull.co.in (House Full customer care) for these issues but they did not replied to my mail and after reminding them about this issue they just called me (from *******9786) and said that since now I have already purchased the items nothing can be done. This is a clear case of cheating, merely purchasing a product doesn't mean that it is customers mistake. I raised the issue at the right time, soon after getting the furniture installed but they are selling these products by misleading ads where product's information is not being shown correctly. In my view this is not a sale or discount but just sale of cheap product and to increase their sale they are simply misguiding us by hiding the information and making false promises about these items.

Surprisingly I am not able to login to my House Full account since the day I received last call from House Full customer care.

I am editing my review today, to add that just after one year of careful use I see that racks in the Shoe cabinet has become curve shaped though I am using it very carefully knowing that it is a cheap quality but costly product, still it is about to break some day very soon.