The first time i use it and it s not easy to understand what you ll pay in the end. They had some extra fees you haven t been noticed before. I mean it s not very clear when you use it. Specially for the shipping fee from japan to your place. You must choose the shipping method ( EMS, SEA. Ect) but you have to idea how much it ll be! And then you get the surprise " thank you to pay..." The only good thing is the availability of the team ( Vanessa and izumo). Very fast reply from them and high profesionalism. So for me they should refresh their website and explain better what you ll have to pay at the end ( including the international shipping)