This past Tuesday, 12/9/14 at 0540 in the morning (that's 5 in the morning), your downtown New Orleans location valet (DALE BURT) decided it was a good idea to continuously blow this whistle in order to fetch cabs at this insane hour, awakening me and several others in my building. I'm certain we weren't the only ones. I LIVE next door to the Hampton Inn in high rise. After 15 grueling minutes of this incredibly frustrating nuisance, I was forced to get out of bed at 0600 (that's 6 in the morning) - (3 hours before I had to) and asked him (DALE BURT) to please stop. He tells me if I don't like it to "CALL THE POLICE" and then told me to "JUST MOVE IF YOU DON'T LIKE IT!" I went inside to talk to the manager and DALE BURT followed me in, hollering at me, saying he would "BLOW THE WHISTLE LOUDER, NOW" and continued to holler at me in the lobby in front of all the guests who were standing there in shock and horrified, just as I was. Please do something. I wound up calling 911 and to report him and the hotel because he continued to blow his whistle 40 minutes later at 0645 (that's just before 7 in the morning!), I'm sure to make good on his threat. There is a noise ordinance in Orleans Parish. If something is not done to correct this, a formal complaint will be lodged with the authorities and I will do everything I can the assure the hotel and the employee(s) receive the maximum fines/penalties and anything else I can do - especially on social media and other websites. Hampton Inn should consider all of the guests trying to sleep in that hotel, all of the residents who LIVE nearby and have a little consideration for those of us who pay DALE BURT'S check. Hospitality is key in that industry - NOT insulting and arguing with someone and being a complete and utter nuisance. Imagine if it were you that were awakened three hours before you had to get up with some inconsiderate jerk who is blowing a whistle at 5:40 a.m. - how would YOU want it to be handled?
Dear Sharon,
We want to thank you for telling us about your situation.
Let me start by apologizing for your experience. We really want to make this right.
Could you check your order number? It is not right.So we can not check it for you. Wish your reply.
We want to apologize for any and all inconvenience caused.
Thank you again for your extremely important feedback.
Best Regards
Rosewholesale customer service