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Sharon M.

Contributor Level

Total Points
80

1 Review by Sharon

  • GreenMotion

9/6/21
Verified purchase

After arriving in Glasgow I went to green motion to collect the hire car I had paid for by debit card, but because I didn't have a credit card they said that I couldn't have the car.
They told me that all car companies are the same, which is a lie because I did eventually get another hire car from europcar who were very helpful and kind.
I was in total shock at the way they treated me and my family leaving us abandoned without a car when we had a 2 and a half hour journey to our accommodation.
They told me I could have the car for an extra £55 a day which is totally unfair.
There was another couple of ladies that were in the same situation of not having a credit card even though they had paid for the hire car.
I told them that I suffer from anxiety and I had to sit outside the office on the pavement because I was in shock and having a panic attack.
Green motion took us back to the main terminal with my children where I collapsed in shock in the middle of the car park, the driver looked at me laying on the floor and just drove off.
I could have been having a heart attack.
It totally ruined my holiday.
Now I'm back I've got to try and get my money back, and the nightmare goes on..

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