Shawn M.

Last year for Christmas, I purchased custom business shirts for my wife's real estate practice (mylocker.net). This order arrived on time, and was absolutely flawless. To this day, she has really enjoys wearing these custom women's polos.

However, this year for Christmas, I didn't receive such a spectacular product. On Dec 12th 2021, I ordered additional (exact same) shirts (slightly different coloring & wording). The website said it might take 5-10 to fulfill the order. To ensure these were received on time, I paid for upgraded shipping (2nd day). The shirts did not show up for the holiday (no email nor notification there were delays). On Dec 26th, reviewing the website order, it has shown the shirts did not pass QA - no further info except the UPS tracking number. After contacting customer no less than 7 times, I have yet to receive the order. They don't seem to be responding any more. I was promised 7 days ago, by their customer service (only available via email), that the upgraded shipping would be refunded. To no avail, this has yet to happen. This year has been a very poor experience working with MyLocker.net. Unfortunately too, they are unavailable via phone. None of their (hard to locate phone) numbers work. You can't contact them!