I tried to leave this review on the Tiny Blessings website, but apparently they only post the 5 star reviews.
I would never recommend this company. I purchased a pair of screw-back earrings for my daughter's first birthday and her first ear piercing. I thought the price was a bit high, but I wanted something quality that would last her for several years. Ideally, I wanted something she would be able to come back to and wear throughout her childhood. Unfortunately, the earrings did not even last two months. My daughter never played with them to loosen them or damage them, but somehow one of the earrings broke and came off while she was sleeping. The customer service department was extremely unhelpful and basically accused me of making the earring break. We have had better luck with cheap pairs from Amazon than this product that is advertised as "keepsake" quality.
I wish I had read the REAL reviews before I purchased the earrings for my daughter. I did not realize how misleading the reviews on their website are. I rarely post reviews, but I don't want other families to make the same mistake I did.
We are sorry to hear that your earrings for your daughter have broken. Please contact us at your earliest convenience, we would be happy to arrange for you to send back your earrings for a repair and complimentary cleaning.