Sheree F.

Since joining this site I have found many great deals, service is wonderful and thier product support and after sales service is exceptional. Thank you Amazon for the wide variety of merchandise!

This company is totally corrupt from start to finish. I went on site to Tobys Deals Australia and bought a mobile phone. Samsung S20. The receipt came from Uk and a parcel arrived from Hong Kong. Ok I thought we live in a global world but imagine my horror when opening the package I find a clay brick inside the sealed Samsung S20 box complete with the appropiate chargers... Not sure how I am suposed use a brick as a phone or charge it for that matter. Tobydeals ignored my frantic emails and paypal said as they had posted me a package I had no claim. I now own a $943 brick... maybe I should have it framed as a reminder that the law is not on your side?

I was of the understanding that using paypal was a secure way to be protected when purchasing on line. BEWARE it is absolutely useless and even though I photographs, 100% proof that I was right my case was denied. I will never use paypal again. I bought a mobile phone online and was sent a clay brick instead... had it photographed sent all documents to pay pal and got not help whatsoever. I now have a $943 brick! Not sure how I will make telephone calls with it. What further evidence do they require to refund my money? No support or help given. Even the shipping slip valued the items at $94 and still no refund. Tobys Deals ignored me but I have now reported them to Hong Kong Council for unethical conduct.