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Shirley A.

Contributor Level

Total Points
84

1 Review by Shirley

  • Mackenzie-Childs

1/6/22

I purchased a small black & white teapot and found that they did not use stainless steel scews/washers to attach the decorative top.
After a while I noticed rust had appeared and when I contacted them they said I had it over 60 days and they would do nothing.
Worst customer service I have ever experienced. Whoever heard of not using stainless steel around water.

Tip for consumers:
Think carefully before purchasing from MacKenzie Childs

Products used:
Teapot

Service
Value
Returns
Quality

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Shirley A.'s review of Mackenzie-Childs earned 4 Very Helpful votes

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