After reading many other reviews I have managed to pluck up some courage and speak out about MAN.
I imagine MAN appears to be a great company externally and from the top. Sadly their initiative s and/or outlook doesn't filter through the company.
Staff/lower tier management are grossly over paid for what they do due to middle layers of unnecessary management. They promise the earth without having the tools, resources or ability to carry through.
Hi Simon,
Thank you for feedback and comments - all calls are recorded and where needed we would by all means provide all members of staff additional training should it be needed.
To enable us to conduct an investigate to your above comments please do feel free to contact our 24 hour control room on 0121 733 8484.