I backed one item only at this stage with a couple hundred dollars down the drain. Even tho the kickstarter customer services reps are responding in a timely manner, there is 0 solution to any of the problems, especially when you get no responses from your creators.
Kickstarter started as a great platform to give legit creators a way to pass the hurdle of advancing their own creations but now it's a big clusterfck and all they can do is point to the T&Cs.
I'm utterly disappointed with the lack of anything they can offer/do after money has been released to the creator. So many flaws in the system. I hope others have a different experience. I for sure won't back anything anymore as I lost trust in the actual system.