simong92

Simon G.

Contributor Level

Total Points
168

2 Reviews by Simon

346 Views
10/22/19

They manipulate reviews of products on their website by deleting negative reviews, and all is left for you to read, poorly worded chinese/english google translated fake reviews by banggood themselves. It will cost you at least $35 to ship things back to them.

10/22/19

They sell third rate defective equipment without instructions. I bought video glasses that are supposed to be worned on ones face. When charging, the battery swells up and overheats. Imagine if this thing explodes on your face. Further, glasses are incomplete without some camre they sell separately and don't tell you upfront. The glasses are not bluetooth or any other method compatible with android or ios. Even Though Banggood site doesn't state that you have to pay for return shipping, Banggood.com wants you to pay to return their cheap garbage back. I left a negative feedback on their site which disappeared right away and all is left are deceitful positive feedbacks.

Don't buy anything from Banggood.com, they're a bunch of crooks like all Chinese companies are that I had a displeasure of dealing with.

This is the garbage they sold me without instructions and misleading webpage.
https://www.banggood.com/JJRC-FPV-003-5_8GHz-40CH-Full-Frequency-Band-Auto-searching-FPV-Goggles-Monocular-Glasses-w-Battery-p-1391142.html?cur_warehouse=CN

rebeccal10
Katherine L. – Banggood Rep

Dear Simon G,

Thank you for choosing Banggood and sorry for any inconvenience caused.

For the product problem, here is the warranty of Banggood: https://www.banggood.com/Return-policy_hl103_at528, hope it could help you. We also hope you could contact us with the links below.
If the item is still within the validity period of this warranty:
We will reimburse you for the return shipping fees after the defective item has arrived in our warehouse. Any further costs incurred during the return process will be at the customer’s expense.

Banggood will not cancel comments as long as comments follow our guideline: https://www.banggood.com/Search_hl68_at518
Please avoid posting the following content to prevent your review from being rejected or removed:
Offensive or abusive language;
Links to other stores or competitors;
References to the price paid, due to the fact that our prices are always changing;
Questions about orders or products, payment or delivery. Please contact us;
Criticism of Banggood's service. Keep the review focused on product attributes, post such a comment on our contact us;
Reviews for products that have already been removed from Banggood;
Reviews those are overly simple. Please be informative;
Reviews for products you purchased more than 6 months ago;
Any personal contact information, like your e-mail address or phone number;
Multiple reviews for the same item;

We take the security of your personal information very seriously. Therefore, for the product problem, we suggest that you could contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html

We will work on answering your questions as soon as possible and be ready to help you at any time.

Best regards,

Banggood Team

Simon Has Earned 8 Votes

Simon G.'s review of Deals.banggood earned a Very Helpful vote

Simon G.'s review of Banggood earned 7 Very Helpful votes

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