I ordered 5 bridesmaids dresses from this company and they said the can custom make for free. They said to measure with no shoes so we did. When the dresses came they had made 1 of them too small. When I emailed them to inform of there mistake (because I measured the dress and seen it wasn't the size I asked for it) they replied say THEY R ALLOWED TO MAKE THE DRESS 1 INCH TOO SMALL BECAUSE IT IS HAND MADE AND THEY WERE NOT WILLING TO ADUST IT BECAUSE WE HAD TRIED IT ON. I've never heard anything so ridiculous in my life. We had to take the dress to a shop to be altered which costed us an extra £30 just to have it let out then more to have it taken up because they made ALL the dresses too long. They have not even bothered to reply to my response. I wouldn't use them again.