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SS M.

4
Level 4 Contributor
North Florida

Contributor Level

Total Points
3,043

21 Reviews by SS

  • PayPal

6/16/23

PayPal's Resolution Center is spring loaded to believe and support the seller. That's the side Paypal makes its money, not from you or me. Dealing with Paypal's Resolution Center is a real test of endurance. If you get finished entering their required BS successfully, Paypal sends you a dun message several days later telling you to enter your complaint to the Resolution Center... like you were never there before.

Tip for consumers:
I have learned. I will avoid Paypal in the future

Products used:
Returned shoes

Service
Value
Returns
Quality
  • Fosterry

6/3/23

Purchased men's shoes. 30 day no questions asked guarantee. Wrong size received, but Fosterry won't honor refund guarantee/ Fosterry sent me a not telling me to give the shoes to someone else. Seller is Chinese. Seller name
深圳市钰通贝科技有限公司 Shenzhen Yutongbei Technology Co., Ltd

  • Boost Mobile

12/3/20

Easily the most DISHONEST Cell Phone Business in Existence. When DISH bought out Boost Mobile, they raped the customer.

Tip for consumers:
AVOID Boost Mobile permanently

Products used:
cell phone service

Service
Value
Quality
  • Office Depot

11/12/20

1. Trying to use their bait & switch rewards program is a total wast e of anyone's time. Having had one of their rewards card for over a decade, I have not once been able to utilize the card without some employee denying the card,; telling me: 1. Time limit for rewards has expired; or it doesn't cover the purchase of the item you have; Shop elsewhere or online, but avoid Office Depot/Max.

2.25% off on Veterans Day was a Lie. I went to check out and the clerk told me that ink was not part of the 25% off for Veteran's Day. More unending bait & switch.

  • Community.roku

7/19/20

The ROKU Channel programming stops intermittently, pauses, then reloads and starts up. Occasionally the screen goes blank. Closed Captioning CC intermittently does not coincide with the audio being presented. Periodic commercials never have interruption problems AND commercials increase volume to unpleasant levels in violation of FCC Reulation...
Conclusion: The ROKU Channel needs competent personnel to straighten out their broadcasting mistakes and their Customer NO Service reputation.

  • Howse Implement

5/2/19

*******@howseimplement.com. Don't waste you time with Howse, They have no intention in answering your inquiry. They have a decent product, but have NO customer Service.

  • Porsche Club of America

4/18/19

You'll never regret owning an upper class Porsche (real Porsche). Porsche builds two classes of sports model, the 911 and a lower class (presently the Boxster). The 911 has been manufactured since 1965. In various sub-styles over the years, there is NO substitute for a 911. Modern Porsche such as the sedan and SUV detract from Dr. Porsche's original design.

  • Rolls-Royce Motor Cars

4/18/19

The Silver Cloud 3 (1964-1966) is the best Rolls Royce ever built. The worst is the Silver Shadow (1966-1969?). Pre-War RRs are very collectible. Post Shadow RR are largely owned by the nouveau riche.

  • Trovit

3/12/19

Trovit.com bookmarked my specific request for information of a specific item. Trovit.com then send DAILY REAMS of unrelated Bait & Switch advertisements. Trovit.com is a real nuisance

  • Auto Explosion

2/26/19

Found initially on OOdle, one is transferred to autoexplosion.com where endless inquiries are met with silence. Autoexplosion lists the exact same car and advertisement in different locations throughout the USA.

  • CarDealFinder.com

2/25/19

Log onto OOdle seeking an advertised car. OOdle switches you to Cardealfinder.com. The advertised car does not exist. Inquiries do not get answered. General listing for Cardealfinder.com does not show the advertised car, but has plenty of expensive alternatives My opinion: Cardealfinder.com is an unanswerable BAIT & SWITCH operation; designed to get you onto their site with phony come-on advertisements.

  • DealsLister

3/5/18

Dealslister.com does not respond to inquiries. There is no point in bothering with this fraudulent outfit.

  • Windstream.net

2/8/18

Windstream's telephone number from hell is *******991. I don't have to look it up, it is welded on my brain. AVOID ever dialing that number unless you want o talk to some foreigner who speaks broken English and is guaranteed to NOT help. They will refuse your request to speak to another agent or supervisor. If Windstream did not have a MONOPOLY in my area, I would have left them behind two decades ago.

Service
Quality
  • Jockey International Inc.

11/19/17
• Updated review

Today is 11/19/2017. Here is Jockey's Black Friday advertisement from the internet today. Too bad for you if the article was just what you wanted; Jockey's discount perk expired a week ago. Read their (small print) promotion:
"Use code: BLKFRI30
Offer ends 11/12/17. DETAILS

Customer is Always WRONG
11/18/17
• Previous review

Perish the thought that Jockey might be customer friendly. Since Jockey ownership moved to India, customer (NO) service is the norm. Shop elsewhere, there are plenty of brands besides Jockey when you spend your money.
My specific complaint? I have been purchasing Jockey Boxer shorts for over 40 years, longer than Walmart has been in business. But today, trying to purchase a specific boxer short is now met with Jockey's customer (NO) service writing that Walmart has an exclusive deal that you MUST buy it the way Walmart markets it or no sale. So the answer is: Goodbye Jockey!
PS. I wrote and complained to the president of Jockey (Sunder Genomal) in India, but he did not have the courtesy to reply.

  • ABC Fine Wine & Spirits

11/12/17

This NOT about ABC TV
ABC used to offer 10% discount for purchase of 6 or more items; no more. This perk set them apart from their competition. Customer (NO) Service cavalierly explains that management makes the decisions and then criticizes me for disputing their management decision.
ABC has yet to competently explain the purpose or usefulness of their internet website, as it now offers NO advantage over retail shopping at an ABC store.

  • BMW of North America

11/8/17

Exceptionally POOR Support for a 1984-91 BMW 524td engine. BMW support was as though they had never built the engine or even heard of it. Finding parts became a worldwide internet search, as USA dealers were ZERO assistance.
BMW routinely changes part numbers, but apparently leaves no reference to find it. I ended up contacting BMW's CHAIRMAN Harald Kruger with a note that lifted him off his chair. Immediate result was that BMW had found the "unobtainable" and "extinct" parts... but at DOUBLE their advertised price. They changed their part number, then doubled the price.
Was I shafted? I'll never waste another nickel with BMW and recommend the same to you.

  • Bmwpartsvault

7/21/17

I ordered engine parts for my BMW engine. BMWPartsVault sent me an invoice and billed me for the parts. Later, they sent an email saying the part was discontinued. This has caused great turmoil with my engine builder as other parts from another supplier were ordered at the same time.
Too bad for me.
BMW Parts Vault deserves lower than 1 star for not having their inventory current and purged of long-ago discontinued parts.

  • Pelican Parts

7/20/17

I ordered engine parts for BMW engine. Pelican sent me an invoice and billed me for the parts. The next day they sent an email saying the part was discontinued. This has caused great turmoil with my engine builder as other parts from another supplier were ordered at the same time.
I checked Pelican's website and they have already removed the parts I ordered from their advertising. Too bad for me a day late.
Pelican deserves lower than 1 star for not having their inventory current and purged of long-ago discontinued parts.
I give Pelican two bags. (for those who understand what scores below zero)

Thumbnail of user michaelm632
Michael M. – Pelican Parts Rep

SSM,

I would like to apologize that we did not live up to expectation on your last order. I wanted to see if you have sorted everything out or if I could be of assistance. I also wanted to provide you with a bit of color on what transpired on your last order.

We list many parts in our catalog that are special-order from Porsche BMW, Mercedes. About 95% of the time these parts are readily available to ship within a few days. Sometimes they take longer, and sometimes they are only available from Germany. In your case it the products where “no longer available” by the OEM manufacturers. We do mark these parts NLA in our catalog with the latest updated information we can get from the manufacturers. Occasionally this information is unreliable and spotty. That makes us look bad. Unfortunately, the only solution to the problem is to not carry or list all of the parts.

We have made a business decision to continue to list and attempt to acquire these parts for our customers. Most all of our competitors have elected not to offer this service. There are rare occasions when we go to place the order we are told by the manufacturer that a part has now been made NLA (no longer available). This happens less than 1% of the time with these parts. We do attempt to message this information to our customers. When any of these parts are added to the shipping cart, we display the following message:

NOTE: In some cases, a Genuine Porsche/BMW/Mercedes part must be imported from German warehouses -- which requires longer shipping times and an additional "Germany shipping" surcharge. If this is the case, we will contact you prior to processing and shipping your order. Occasionally, a part is out of stock worldwide or no longer available. In either case, we will let you know.

I hope this helps to clarify the situation a bit. If we can still assist please feel free to contact me directly. All of my contact information is listed below.

Michael Morita | Vice President of eCommerce
Pelican Parts Inc.
1600 240th Street | Harbor City, CA 90710 | USA
Office: 310-626-8765 x320 | Fax: 310-626-8764
Email: mmorita@pelicanparts.com

  • Target

7/15/17

Anti Salvation Army. Anti Veteran, Gender Neutral, Supports same sex marriage, Advertise homosexuality (perversion), transgender toilets. What a vile and disgusting management that promotes these anti-traditional values.

  • eEuroparts

7/15/17

Customer (NO) Service should be the name of this company. They advertise one thing, but when contacted, you are REQUIRED to jump through their hoops to conduct business with them. If you don't agree with their computer; get lost.

SS Has Earned 63 Votes

Ss M.'s review of Pelican Parts earned a Very Helpful vote

Ss M.'s review of CarMonkeys earned 14 Very Helpful votes

Ss M.'s review of DealsLister earned a Very Helpful vote

Ss M.'s review of CarDealFinder.com earned 3 Fraud Buster votes

Ss M.'s review of Auto Explosion earned 3 Very Helpful votes

Ss M.'s review of Howse Implement earned a Very Helpful vote

Ss M.'s review of Windstream.net earned 3 Very Helpful votes

Ss M.'s review of CarDealFinder.com earned 22 Very Helpful votes

Ss M.'s review of eEuroparts earned 2 Very Helpful votes

Ss M.'s review of Target earned 2 Very Helpful votes

Ss M.'s review of Jockey International Inc. earned 2 Very Helpful votes

Ss M.'s review of PayPal earned 3 Very Helpful votes

Ss M.'s review of fosterry.com earned 6 Very Helpful votes

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